Draft — read before launch

Refund Policy

Last updated: [FILL IN DATE]

Individual purchases

[FILL IN your actual policy — a common starting point: "Refunds are available within 14 days of purchase, provided you have completed less than 30% of the course. To request a refund, contact [FILL IN email]."]

Business bulk enrollments

[FILL IN: your policy for organizations who bulk-purchase seats — e.g. unused seats may be refunded or reassigned within a set window.]

What happens when a refund is issued

Once we process a refund in Stripe, your access to the course ends. Any certificate you had already earned before the refund remains valid — refunding a completed course does not revoke a certificate already issued.

Contact

To request a refund: [FILL IN contact email or support process].